What are Credits?

Credits are basically the amount of money that we give or credit to your account in our online store that you can use to spend on your purchase in our online store.

How to earn Free Credits?

You just have to spend at least RM100.00 (not inclusive of shipping fee) in a single order in our online store to earn free credits. The free credits will be automatically credited in your account in our online store.

How much Free Credits are given?

You will be given free credits which equals to 3% of your total purchase amounts.

Example 1: 

You spend RM100 in a single order, you will be given RM3 value of free credits.

Example 2:

You spend RM188 in a single order, you will be given RM5.64 value of free credits.

How do I Check My Credits Balance?

You will have to login to your account at https://www.gotravel-outdoor.com/account to check your credit balance. Your login name is the email address that you have registered with us during your first checkout with us. If you forget your password, you can click on "forgot your password" to reset.

After you logged in to your account, you will find your credit balance in "available credit" as shown in example below:

How do I Use My Credits?

Once you have available credits in your account, you can then redeem or use your available credits during your next checkout in our online store. 

Choose "Express Check Out" during your checkout, login with your email address and password, then you can use your credit balance in your account to pay for your purchase by clicking on "Apply" button next to your Credit Balance as shown in below diagram:

After that, you will see that your amounts due are reduced by your credit balance applied.

Proceed to checkout as usual by selecting your payment method and pay for the outstanding amounts.

Is there an expiry date on the validity of my Credit Balance?

No. There is no expiry date on the validity of your credit balance.